FAQ
What do I bring with me for treatment
Medically prescribed physiotherapy: health insurance card and prescription
in case of accident: additional accident number and date
if possible/available: reports (MRI, surgery, doctor)
comfortable/sporty clothing
What do I bring with me for treatment
Medically prescribed physiotherapy: health insurance card and prescription
in case of accident: additional accident number and date
if possible/available: reports (MRI, surgery, doctor)
comfortable/sporty clothing
Cancel or postpone therapy
If you are unable to keep an appointment, please notify us at least 24 hours in advance. After that, the treatment fee will be charged to the client/patient.
In case of last-minute cancellation due to illness, please notify us by 8:00 a.m.
Payment of self-payer services
The following options are available for self-pay services or product purchases:
The invoice
Bear
by credit card (+2 CHF processing fee)
What does the health insurance company pay
Medically prescribed physiotherapy is covered by health insurance/accident insurance (CH)
FOI and massage are partially covered by supplementary insurance: please clarify this with your health insurance provider and have this confirmed in writing
Dryneedling: for physiotherapy on medical prescription (health insurance), you pay a contribution towards the costs of the material of CHF 10.- per prescription
I am planning my training camp here, what do I need to consider
If you or your club would like us to accompany you during your training camp, please contact us as early as possible
If you are an Elite Card or holder of a Swiss Olympic Card, you can benefit from our Athlete's special
